Custom Solution

What are custom solutions?

Custom solutions are IT systems designed and developed to meet the specific needs of a particular company. Unlike standard ERP or SaaS solutions that offer universal functions for a broad range of users, custom solutions focus on the unique processes and competitive advantages of the business. These systems allow for complete alignment with the company's operations, strategy, and challenges. This gives the business full control over functionality, development, and maintenance of its software, increasing flexibility and innovation potential.

How is a custom solution created? Our step-by-step process

1. Understanding your needs – discovery workshop

   
   

The first step is to thoroughly understand the needs of your company. We organize Discovery Workshops, where we analyze current processes, challenges, and goals together. This stage is where we identify bottlenecks and seek optimization. The workshops are key to building a process map and laying a solid foundation for the project.

2. Design phase – let's create the vision of your system together

The design phase is where we combine creativity with analysis. It consists of several key steps:

• Know your users – UX research: We create system mockups, but not blindly. We conduct in-depth user experience research to understand their needs and expectations, which helps design intuitive interfaces and functionalities.

• Know your competitors – desk research: We analyze your competitors, their strengths, and weaknesses. This allows us to develop unique solutions that will make your product stand out in the market.

• Get feedback from alpha testers – prototyping: We create prototypes that are tested by selected users. This helps gather valuable feedback and make adjustments before moving to full production.

3. Documentation and project kickoff – everything starts here!

We gather all the documentation and prepare a team of specialists to start working. We assign tasks and set iterative goals. From the very beginning, we engage the client in the process, conducting ongoing tests and incorporating feedback. This ensures that we create a flexible product that adapts to changing market conditions.

4. Iterative development – we build step by step.

Testing and releasing modules: Every new system module undergoes rigorous testing. Only when it meets all client requirements is it ready for deployment. This ensures that the final product works exactly as you need it.

Development standards – agile and lean in practice: We work according to Agile methodology, which means we develop software in short iterations, regularly delivering new functionalities. Combined with Lean philosophy, we minimize resource waste, focusing on delivering maximum value. This allows for quick adaptation to changes and constant system improvements.

5. Ongoing support and maintenance – we're with you every step of the way

After implementing the solution, we offer full post-launch service and technical support. Our helpdesk is always available to help solve problems and ensure the system runs smoothly. We also work with you to explore further development and business scaling opportunities, keeping you one step ahead of the competition.